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Many enterprises are looking at deploying Software-Defined Networks (SDN) by 2015 -- to increase productivity, deliver better access to real-time information and improve availability/service delivery, and half intend to invest in fabric-based networks in the next 12 months. These plans will require support from a design and deployment perspective and illustrate enterprises' need for robust professional services to ensure always-on availability of critical data center networking assets. To this end, Brocade was recognized as delivering exceptional services and support to help customers meet these needs.
To achieve certification, an organization must attain customer satisfaction scores among the top 20 percent of companies nationwide that offer technology support. This is based on
"Professional services and support is a critical component of a modern IT infrastructure, whether across storage area networks or IP networks, especially as enterprises look to embrace innovative technologies to further business competitiveness," stated
"Brocade is an organization that embraced the detailed inspection of their technical support capabilities with an objective to dot/cross the necessary 'I's' and 'T's' to consistently deliver world class support. Its focus on doing both the right things and doing things right including detailed metrics to ensure it remains accountable to customers for best in class service, distinguishes the Brocade technical support team amongst its peers," says
Brocade Professional Services provides proven expertise and flexible options to help organizations transition smoothly to a virtualized world where applications and information reside anywhere. Our consultants are committed to helping organizations overcome challenges and achieve their most strategic business objectives. From IP and Storage Area Networking to Ethernet Fabric Networking and Convergence, Brocade Professional Services will help customers assess their environments and design, implement and manage next-generation solutions to get the most out of their investment in Brocade technologies.
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